Frequently Asked Questions:
Do you offer any kind of money back guarantee?
Yes, a 90 days no questions asked money back is available to all new customers.
Can web hosting plans be upgraded to the next available plan?
Yes, If you wish to upgrade next available plan or downgrade, you can do this anytime from your client area.
Do you have SLA uptime guarantee?
Yes we have 99.95% SLA server uptime.
Do you have any restrictions with web hosting plans?
Please review our Terms of Service Agreement for restrictions and SLA guarantee.
Is the price ever increase?
No it will never increase, the renewal price (invoice price without discount code) is locked in for the life of the account.
How soon will my account be ready?
All of new order setup instantly once the payment is approved by Gateway.
Where is your server located?
Our Hosting Server located at multiple locations including Los Angeles, Phoenix and Seattle in USA.
Do you offer free website migration
Yes, We’ll migrate your account to us at charge of free in 48 hours, After account activation please open Migration Ticket.
Are there setup fees or any hidden costs?
No, there are no hidden costs or setup fees associated with having a hosting account with our company.
Do you accept local currency payment?
Yes, we do accept payment in 21 local currencies including US Dollar
Do you offer free Let’s Encrypt SSL?
Yes, we do offer Let’s Encrypt SSL alongside our all Incredible Hosting Packages.