Understanding the security risks of your hotel’s PMS data hosting environment

By Warren Dehan  

Data security has come under greater scrutiny for all businesses in recent years, with larger fines and penalties being awarded for contemporary data breaches. This issue is only compounding as digital transactions take precedence over physical exchanges, and third-party partnerships become more important to maintain operations. Choosing the right partner and hosting environment for your property can be complicated, but the property-management system (PMS) selected will play a critical role in securing your confidential data.

Protecting your guests’ data is equally important as preserving their physical safety, but confusion still abounds regarding hoteliers’ level of responsibility for protecting guest data. It’s easy to understand why, with multiple ways to…