$5/year, less transaction fee, would work out to ~$4.55/year. Now if you look at the salary of a competent and quality support representative – you would only get ~5 minutes of support per year before the host broke even – and that’s not including the hardware, data transfer, licensing, etc.
So do they make money on $5/year customers? Probably not.
Is their business as a whole sustainable? So long as it’s not 100% $5/year hosting, maybe, maybe not.
IIRC they operate on a lot of reseller plans at a lot of different providers.
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