iiNet says data centre cooling system ‘malfunctioned’ on Christmas Day – Hardware – Telco/ISP

iiNet says data centre cooling system ‘malfunctioned’ on Christmas Day – Hardware – Telco/ISP

iiNet has attributed an email and web hosting server outage that started on Christmas Day to a  cooling system “malfunction” in its Perth data centre on a day of extreme heat.

As reported by iTnews, the company’s own website, customer email servers and virtual private server (VPS) hosting were all impacted by what was described at the time as a “data centre issue” caused by the weather.

Western Australia sweltered through its hottest Christmas Day on record, according to news reports.

iiNet customers reported as recently as the weekend that email services, in particular, had been slow to recover from the incident.

An iiNet spokesperson told iTnews that the incident was caused by a failure of the data centre’s cooling system.

“In the afternoon…


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