[ Frequently Asked Questions ]
Q: Which package is the best for me?
A: The Smart package is suitable for most people. You can upgrade when you need more. If you have multiple websites, you may choose the larger packages.
Q: How long does it take to set up my hosting account?
A: It will be set up immediately after payment is complete. If you do not receive your hosting account information within 5 minutes after payment, please open a support ticket.
Q: If I want to upgrade later, is it easy?
A: You can upgrade your package from your Client Area. It is seamless and involves no downtime or interruption.
Q: Which location is the best for me?
A: For most websites, you can go with the default location during the ordering process. If you have any specific requirements, for example, if your website is a mission-critical application, please submit a sales ticket for assistance.
Q: Am I allowed to use all the resources in my package?
A: Yes, you are allowed to use all the resources in your package as long as your form of usage complies with our Terms of Service.
Q: Are there any hidden fees?
A: There are no hidden fees. All prices are listed as is on the website and during checkout.
Q: What payment methods do you accept?
A: We accept PayPal, Credit and Debit Cards. As a security measure, we do not store credit card numbers. If you want to use a different payment method, please open a ticket for assistance.
Q: How long have you been in business?
A: We are providing hosting services since 2008.
More Questions? Get in touch with us, and we’ll be happy to talk to you.
