Contact us
Support Ticket: https://softshellweb.com/client/submitticket.php
SOFTSHELL HOSTING LTD registered in England and Wales, company number 11837824.
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All of our Virtual Server packages include the following fantastic features:
24/7 Support
30 Day Money Back Guarantee
99.9% Uptime Guarantee
Instant Setup
Asia Server Location: Taipei, Taiwan (CHINA/ASIA Optimized)
EU Servers Location: Wormer, Netherlands
Raid Protected SSD Storage
AES-NI Enabled
KVM Virtualization
Virtualizor Control Panel
Custom OS ISO Available
DDoS Protection(excluding Taiwan)
Enterprise Hardware
TW Network: NTT, China Mobile International, HiNet, peering in TPIX and TWIX
EU Network: AMX-IX, HE.NET, RETN, Core-Backbone and NTT Communications
Network Test
Taipei, Taiwan, TEST: 103.131.189.27 / 2403:cfc0:1004:0000:0000:0000:056e:3edd
Wormer, Netherlands, TEST: ams-test.softshellweb.com
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TW-KVM-SSD-1GB – $49.00/year – Buy Now
CPU: 1 Core
RAM: 1 GB ECC RAM
Disk Space: 20 GB SSD
200 GB @ 1 Gbps
Dedicated IPv4: 1x
Dedicated IPv6: 1x /64 Subnet
Custom OS ISO Installation Available
Location: Taipei, Taiwan
TW-KVM-SSD-2GB – $69.00/year – Buy Now
CPU: 2 Core
RAM: 2 GB ECC RAM
Disk Space: 40 GB SSD
350 GB @ 1 Gbps
Dedicated IPv4: 1x
Dedicated IPv6: 1x /64 Subnet
Custom OS ISO Installation Available
Location: Taipei, Taiwan
TW-KVM-SSD-3GB – $89.00/year – Buy Now
CPU: 3 Core
RAM: 3 GB ECC RAM
Disk Space: 60 GB SSD
500 GB @ 1 Gbps
Dedicated IPv4: 1x
Dedicated IPv6: 1x /64 Subnet
Custom OS ISO Installation Available
Location: Taipei, Taiwan
AMX-KVM-SSD-1GB – $29.00/year – Buy Now
CPU: 1 Core
RAM: 1 GB ECC RAM
Disk Space: 20 GB SSD
4000 GB @ 1 Gbps (connection speed is limited to 50Mbit when bandwidth exceeded)
Dedicated IPv4: 1x
Dedicated IPv6: 1x /64 Subnet
Custom OS ISO Installation Available
Location: Amsterdam, Netherlands
AMX-KVM-SSD-2GB – $39.00/year – Buy Now
CPU: 2 Core
RAM: 2 GB ECC RAM
Disk Space: 40 GB SSD
6000 GB @ 1 Gbps (connection speed is limited to 100Mbit when bandwidth exceeded)
Dedicated IPv4: 1x
Dedicated IPv6: 1x /64 Subnet
Custom OS ISO Installation Available
Location: Amsterdam, Netherlands
AMX-KVM-SSD-3GB – $49.00/year – Buy Now
CPU: 3 Core
RAM: 3 GB ECC RAM
Disk Space: 60 GB SSD
8000 GB @ 1 Gbps (connection speed is limited to 100Mbit when bandwidth exceeded)
Dedicated IPv4: 1x
Dedicated IPv6: 1x /64 Subnet
Custom OS ISO Installation Available
Location: Amsterdam, Netherlands
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## Common FAQ
Q: Is your Taiwan location China/Asia optimized?
A: Yes our Taiwan location is optimized for China and other countires located in Asia.
Q: My order isn’t instantly Active?
A: Please be patient your order has been marked for manual approval.
Q: Do you offer ddos Protection?
A: Yes, all our hosting plans come with DDoS Protection included(Excluding Taiwain) into the price. Our inhouse DDoS Mitigation can filter Attacks up to 500+ Gbps.
Q: Do you block any ports?
A: We block the most common ports used for DDoS and SPAM abuse. For mor information please visit our website:https://softshellweb.com/vps-hosting
Q: Can I Install a Custom OS ISO Available?
A: Yes, you can upload your Custom OS ISO Available inside the Virtualizor control panel.
Q: Are there any hidden charges?
A: No! Not with us, there are no hidden charges with any of SoftShellWeb’s services or products.
Q: Where are the servers located?
A: The servers are located in Wormer, Netherlands and Taipei, Taiwan.
Q: Is SoftShellWeb a reseller?
A: No, SoftShellWeb is not a reseller. We own all of our equipement and constantly expanding our capacities.
Q: Do you offer a money back guarantee?
A: Yes, we offer a 7 day money back gurantee. Try us 100% Risk Free!
Q: Can I have adult contect on my website?
A: Yes this is fine as long as it is legal within the EU and USA, however we do not allow adult content in Taiwan.
Q: Do you have an affiliate program?
A: Yes! We offer a very competitive 10% recurring commission affiliate program; check out more details at https://www.softshellweb.com/affiliate
Q: My order has been marked as Fraud?
A: Please open a support ticket, our staff will manually review your order.
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Payment Methods: PayPal, Alipay, Debit/Credit Card, BitCoin, UnionPay, WebMoney, Moneta, QIWI, India Netbanking, iDeal, SOFORT Banking, DOKU, DragonPay, Boleto, Banco do Brasil, Alfa-Click, Malaysia e-banking, Pago Fcil, Rapi Pago, Red Pagos, Bancontact.
Join our Affiliate Program and earn a recurring 10% commission! Once your referral purchases or renews a hosting plan, you will earn a 10% commission!
If you have any questions please don’t hesitate to contact us. You can reach out to us via Live Chat, ticket support or email. You can open a ticket here or you can send us an email to sales@softshellweb.com.