NEW YORK, Dec. 08, 2020 (GLOBE NEWSWIRE) — Atlantic.Net Inc., a global cloud services provider, replaced or integrated more than 50 different subscription billing, device management and customer support systems into one. Ubersmith business management software has improved business processes from seven to 14 days to one day, quickened response to support issues by enabling resolution in half of the previous time and realized a 55% improvement in billing for customers’ overage usage.
“By consolidating all our previous systems into Ubersmith, customer information related to billing, products and service is centralized in one place, making it readily accessible,” said Marty Puranik, founder and CEO, Atlantic.Net. “Plus, we’ve eliminated the need for training our staff on…
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