Tag Archives: CEO

Founder and CEO of e-commerce firm Dukaan, Suumit Shah has been facing the ire of people on social media after he shared that his company has replaced 90% of its customer care staff with an artificial intelligence (AI) chatbot.

Dukaan is a DIY platform that allows merchants with zero programming experience to set up their own e-commerce store.

Criticism

Social media users criticized him for his harsh decision and his lack of empathy.

A Twitter user slammed the manner in which he announced the news of the layoffs: 

“He is talking about laying off people with the same glee that a kid has after getting a double scoop of ice cream.”

Another pointed out the implications of AI replacing human employees:

“What about AI’s replacing businesses itself? We will soon live in the era of…

Guardz secures and insures small and mid-sized businesses to create a safer digital world. Our cost effective , all-in-one platform is built for companies with low IT proficiency, as well as MSPs, that cannot afford to pay for, or are not equipped to manage, complicated and expensive platforms built for larger enterprises.

The holistic solution protects businesses across all of their most vulnerable attack surfaces, with easy onboarding and ongoing support, and renders them eligible for cyber insurance, which we also provide.

How did you come up with the idea for the company?

In my previous role before founding Guardz, I became very aware of the rise in Attack-as-a-Service tools being sold on the Dark Web and the growing number of criminals weaponizing these tools…

Infosys CEO Salil Parekh has said that some clients have been demanding that their projects be handled from the office.

Company policy

This is despite the company offering flexibility in terms of remote work options.

However, it has ended work from home for employees in its US and Canada offices, mandating a five-day office workweek.

During the company’s recent annual general meeting (AGM), a shareholder brought up the future of remote work at Infosys.

Client demand

Since certain clients require employees to work from the office, there are teams and employees working on-site within the campus.

“We have a flexible approach for employees. We are making sure that the employees have the ability to work from home or work hybrid. 

In some cases where clients are requiring it. We have…

Chirag Shah, founder and CEO of Nucleus Commercial Finance, introduces Pulse, an innovative new lending and data insight platform that supports SMEs. Since its launch at the end of 2022, it has been an invaluable source for firms trying to secure the necessary funding to grow their business.
 

Tell us about Pulse – how did you come up with the idea and what markets do you serve?

 
We currently serve small and medium-sized enterprises across the UK market. With Pulse, we have developed a market-leading technology that will soon enable SMEs to achieve one-click lending, meaning that more than 90% of lending decisions will be made within seconds.

This is made possible by improved access to lending for SMEs through the use of open banking and open accounting. We decided to further build out…