Tag Archives: Customer

Founder and CEO of e-commerce firm Dukaan, Suumit Shah has been facing the ire of people on social media after he shared that his company has replaced 90% of its customer care staff with an artificial intelligence (AI) chatbot.

Dukaan is a DIY platform that allows merchants with zero programming experience to set up their own e-commerce store.

Criticism

Social media users criticized him for his harsh decision and his lack of empathy.

A Twitter user slammed the manner in which he announced the news of the layoffs: 

“He is talking about laying off people with the same glee that a kid has after getting a double scoop of ice cream.”

Another pointed out the implications of AI replacing human employees:

“What about AI’s replacing businesses itself? We will soon live in the era of…

Planixs, the leading provider of real-time, intraday cash, collateral and liquidity management solutions, today announced the launch of Realiti Cloud, a full-service cloud offering covering all Planixs Realiti modules.

Realiti Cloud is a fully managed hosting service that covers all Realiti modules and provides dedicated infrastructure per customer with complete data isolation and unparalleled scalability. The cloud-native architecture has been designed to accommodate the volumes of the world’s largest financial institutions with a full set of proactive monitoring and support services for a high service-level experience. Realiti Cloud will be compliant with all required security, governance and process standards to provide customers with complete data security coverage.

With a range…

Global “Web Hosting Service Market” is an exploration report with meticulous efforts undertaken to study the right and valuable information. The data which has been looked upon is done considering both, the existing top players and the upcoming competitors. These bits of knowledge offered in the Web Hosting Service Market report would benefit request players to define systems for the future and gain a solid situation in the worldwide market request development. Other than this, the specialists have profoundly contemplated distinctive geological regions and introduced a serious situation to help new rivals, driving business sector players and fiscal backers to decide arising economies.

This report on the Web Hosting Service Market study considers important factors such as an…

Global “Web Hosting Service Market” is an exploration report with meticulous efforts undertaken to study the right and valuable information. The data which has been looked upon is done considering both, the existing top players and the upcoming competitors. These bits of knowledge offered in the Web Hosting Service Market report would benefit request players to define systems for the future and gain a solid situation in the worldwide market request development. Other than this, the specialists have profoundly contemplated distinctive geological regions and introduced a serious situation to help new rivals, driving business sector players and fiscal backers to decide arising economies.

This report on the Web Hosting Service Market study considers important factors such as an…

(Isstories Editorial):- Dubai, United Arab Emirates Apr 20, 2023 (Issuewire.com) – Passionpreneur Publishing has announced the release of Kind of Person by  Nicole Block via the publishing industry’s largest global book distribution networks. The book is anticipated to have an inspiring and profound effect on its target audience. 

More on Isstories:

In this must-read book, Nicole Block shares invaluable insights, tools, and techniques for finding meaning in customer service.

The book is now available to inspire readers across the globe through the IngramSpark distribution network and other affiliates which will cover print-on-demand across the UK, Europe, USA, Australia,…