Tag Archives: Rage

Founder and CEO of e-commerce firm Dukaan, Suumit Shah has been facing the ire of people on social media after he shared that his company has replaced 90% of its customer care staff with an artificial intelligence (AI) chatbot.

Dukaan is a DIY platform that allows merchants with zero programming experience to set up their own e-commerce store.

Criticism

Social media users criticized him for his harsh decision and his lack of empathy.

A Twitter user slammed the manner in which he announced the news of the layoffs: 

“He is talking about laying off people with the same glee that a kid has after getting a double scoop of ice cream.”

Another pointed out the implications of AI replacing human employees:

“What about AI’s replacing businesses itself? We will soon live in the era of…

Rage Against Addiction, a Harford County-based nonprofit, will hold its in-person Memory Walk/Recovery Run on April 9 and its virtual challenge throughout April.

The organization is dedicated to providing support to anyone affected by the disease of addiction, including family members, according to its website.

After taking a hiatus last year, the in-person event returns and will be held at Cedar Lane Regional Park in Bel Air.

“We are very excited to offer the in-person Rage Against Addiction Memory Walk/Recovery Run again this year,” the organization said on its website. “We will have various resources and speakers come out to share their knowledge and support services.”

The 5K run will be held at 9 a.m. on April 9; the memory walk will start shortly after the 5K ends.

The…