Atlantic.Net Inc., a global cloud services provider, has replaced or integrated over 50 different device management, subscription billing, and customer support systems into one. Ubersmith business management software has enhanced business processes from 7 to 14 days a day, enabling quick response to support issues and making a 55% improvement in billing for customer overuse by enabling resolution in the last half did.
“By consolidating all our previous systems into Ubersmith, customer information related to billing, products and service is centralized in one place, making it readily accessible,” said Marty Puranik, founder and CEO, Atlantic.Net. “Plus, we’ve eliminated the need for training our staff on different systems, which saves countless hours and streamlines…
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