Slack has come under siege for using customer data to train its global AI models and generative AI add-on. Sure, requiring users to manually opt-out via email seems sneaky (isn’t avoiding email the whole point of Slack?), but the messaging app doesn’t bear all the responsibility here. The most popular workplace apps have all integrated AI into their products, including Slack AI, Jira AI-Powered Virtual Agent, and Gemini for Google Workspace. Anyone using technology today — especially for work — should assume their data will be used to train AI. That’s why it’s up to individuals and companies to avoid sharing sensitive data with third-party apps. Anything less is naive and risky.
Co-founder and CTO of Nightfall AI.
Trust no one
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