African companies should not just go for outsourcing because it is a stop gap arrangement or for economies of scale, but because they are paying a premium for this service and it offers access to an ecosystem of talent and support, says Craig Allen at qwerti.
More than $460 billion. That is the combined revenue of IT outsourcing across the key segments of administration, application, web hosting, SaaS and adjacent services in 2023. This vast, sprawling market designed to lift and shift the burdens from organisational shoulders has grown considerably over the past year. On a par with the trends of artificial intelligence, blockchain and cloud computing, IT outsourcing has slipped into the cracks and fixed the gaps for IT teams and organisations.
Companies can tap into a…
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