Originally Posted by Joseph1
@Mike – MDDHosting Would you make those some points regarding providers that own their own servers versus resellers who own no hardware or equipment but simply resell others services?
I’ve been in nearly all of those positions – from starting with a reseller account to HostGator, to leasing servers from Softlayer [before they were IBM], to owning and colocating our own hardware and network in a facility.
What I can say is that the only time I ever had issues making promises about the quality of the service and the support – was when we were on a reseller plan. That’s why we actually moved from a reseller to our own leased servers.
Sure – we did not own the hardware itself – but we went with a facility that was…
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