New data reveals that, while over half of UK SMBs planning to invest in AI in the next year, training and development as well as the correct technology infrastructure will be essential to ensure its success
New research launched today reveals that, while the majority (61%) of UK SMBs are optimistic about AI and plan to invest in the technology in the next twelve months, nearly half of employees are worried about its impact on their jobs and quality of work.
The study, commissioned by phone and communication platform Aircall in conjunction with Sapio Research, looked at behavior and attitudes towards AI in the workplace from 500 SMBs from across the UK.
Of those surveyed, over half (53%) of UK SMBs confirm they will be investing in AI in the next 12 months. However, just under…
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