Tag Archives: Customer

Passionpreneur Publishing announces the global release of Kind of Person: Finding meaning in customer service

This inspiring book by Nicole Block is now available via major players in the global book distribution field

(Isstories Editorial):- Dubai, United Arab Emirates Apr 20, 2023 (Issuewire.com) – Passionpreneur Publishing has announced the release of Kind of Person by  Nicole Block via the publishing industry’s largest global book distribution networks. The book is anticipated to have an inspiring and profound effect on its target audience. 

More on Isstories:

In this must-read book, Nicole Block shares invaluable insights, tools, and techniques for finding meaning in customer service.

The book is now available to inspire readers across the globe through the IngramSpark distribution network and other affiliates which will cover print-on-demand across the UK, Europe, USA, Australia,…


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Crooks hit us with malware, poisoned customer websites – Naked Security

Late last week [2023-02-16], popular web hosting company GoDaddy filed its compulsory annual 10-K report with the US Securities and Exchange Commission (SEC).

Under the sub-heading Operational Risks, GoDaddy revealed that:

In December 2022, an unauthorized third party gained access to and installed malware on our cPanel hosting servers. The malware intermittently redirected random customer websites to malicious sites. We continue to investigate the root cause of the incident.

URL redirection, also known as URL forwarding, is an unexceptionable feature of HTTP (the hypertext transfer protocol), and is commonly used for a wide variety of reasons.

For example, you might decide to change your company’s main domain name, but want to keep all your old links alive; your company might…


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eUKhost: a Level of Customer Support Service You Could Not Get From Other Web Hosting Companies

Microsoft to enact new cloud outsourcing and hosting licensing changes which still don’t address core customer concerns

microsoftcloudhostingchanges

Credit: Microsoft

On August 29, Microsoft went public with promised cloud outsourcing and hosting changes which officials first outlined earlier this year. These changes, which will take effect on October 1, 2022, still don’t address some of the core customer and partner complaints which led to Microsoft revising its policies in these areas.

Microsoft introduced outsourcing restriction in 2019 that resulted in customers paying more to run Microsoft software in non-Microsoft cloud environments. Customers who had been using AWS and Google Cloud as dedicated hosts for running Windows Server and clients were affected directly, but some of them didn’t realize the extent of the impact until their contracts with Microsoft were up for renewal this year. Microsoft’s changes around its…


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GoDaddy breach exposes 1.2 million customer accounts

The domain registrar and web hosting company GoDaddy has revealed that it suffered a data breach in which the user data of 1.2m of its customers may have been accessed.

In a filing with with Securities and Exchange Commission (SEC), the company’s chief information security officer Demetrius Comes explained that an “unauthorized third party” had gained access to its managed WordPress hosting environment.


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