Tag Archives: Customer

Crooks hit us with malware, poisoned customer websites – Naked Security

February 19, 2023 Web Shared Hosting News 0

Late last week [2023-02-16], popular web hosting company GoDaddy filed its compulsory annual 10-K report with the US Securities and Exchange Commission (SEC).

Under the sub-heading Operational Risks, GoDaddy revealed that:

In December 2022, an unauthorized third party gained access to and installed malware on our cPanel hosting servers. The malware intermittently redirected random customer websites to malicious sites. We continue to investigate the root cause of the incident.

URL redirection, also known as URL forwarding, is an unexceptionable feature of HTTP (the hypertext transfer protocol), and is commonly used for a wide variety of reasons.

For example, you might decide to change your company’s main domain name, but want to keep all your old links alive; your company might…


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eUKhost: a Level of Customer Support Service You Could Not Get From Other Web Hosting Companies

January 19, 2023 Web Shared Hosting News 0

Microsoft to enact new cloud outsourcing and hosting licensing changes which still don’t address core customer concerns

August 29, 2022 Dedicated Hosting News 0

microsoftcloudhostingchanges

Credit: Microsoft

On August 29, Microsoft went public with promised cloud outsourcing and hosting changes which officials first outlined earlier this year. These changes, which will take effect on October 1, 2022, still don’t address some of the core customer and partner complaints which led to Microsoft revising its policies in these areas.

Microsoft introduced outsourcing restriction in 2019 that resulted in customers paying more to run Microsoft software in non-Microsoft cloud environments. Customers who had been using AWS and Google Cloud as dedicated hosts for running Windows Server and clients were affected directly, but some of them didn’t realize the extent of the impact until their contracts with Microsoft were up for renewal this year. Microsoft’s changes around its…


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GoDaddy breach exposes 1.2 million customer accounts

November 22, 2021 VPS Hosting News 0

The domain registrar and web hosting company GoDaddy has revealed that it suffered a data breach in which the user data of 1.2m of its customers may have been accessed.

In a filing with with Securities and Exchange Commission (SEC), the company’s chief information security officer Demetrius Comes explained that an “unauthorized third party” had gained access to its managed WordPress hosting environment.


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GoDaddy breach exposes 1.2 million customer accounts

November 22, 2021 VPS Hosting News 0

The domain registrar and web hosting company GoDaddy has revealed that it suffered a data breach in which the user data of 1.2m of its customers may have been accessed.

In a filing with with Securities and Exchange Commission (SEC), the company’s chief information security officer Demetrius Comes explained that an “unauthorized third party” had gained access to its managed WordPress hosting environment.


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