The owners of crazydomains.com.au, Dreamscape Networks International Pte Ltd, have been fined $56,340 over not declaring free gifts that auto-renew at a cost without making it clear to the customer and not providing advertised security capabilities.
Between October 2019 and July 2023, customers received a website builder free of charge for three months at checkout.
Some customers also purchased a domain privacy product that claimed to hide personal information and prevent hijacking. It was not made clear to customers at the time of purchase that the website builder auto-renews with a fee and the privacy product did not hide contact names or email addresses.
“Accurate information”
Liza Carver from the Australian Competition and Consumer Commission, which issued the fine,…
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