Optimizing Your Vicidial Solution With USA-Dedicated Servers

Vicidial, a popular open-source contact center solution, requires a reliable and robust hosting environment to ensure seamless call handling, optimal performance, and data security. When it comes to host your Vicidial solution, leveraging a dedicated server in the USA can offer numerous benefits. In this blog post, we will explore the advantages and considerations of choosing a USA-dedicated server for hosting your Vicidial solution.

Key features of Vicidial, the popular open-source contact centre solution:

1. Inbound and Outbound Call Handling
2. Predictive and Power Dialing
3. Call Routing and Skills-based Routing
4. Interactive Voice Response (IVR)
5. Call Recording and Monitoring
6. Real-time Reporting and Analytics
7. CRM Integration
8. Agent Monitoring and Coaching
9. Call Scripting and…