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Tata Consultancy Services (TCS), a leading IT player, finds itself under scrutiny as the Maharashtra labour department issues a notice regarding its employee transfer practices. The notice follows a complaint filed by the Nascent Information Technology Employees Senate (NITES), representing IT workers, against TCS for its alleged unethical transfer practices.
NITES has presented more than 300 complaints, alleging that TCS has been systematically compelling over 2,000 employees to relocate to different cities without proper notice or consultation. According to Harpreet Singh Saluja, President of NITES, the company has resorted to threats of disciplinary actions against non-compliance with the transfer directions. Furthermore, TCS is accused of unethically withholding the salaries of…
Between January and August of this year, nearly half (48%) of the complaints submitted to the National Consumer Helpline targeted e-commerce entities, a stark contrast from the mere 8% reported in 2019.
Surge in Consumer Grievances Against E-commerce Giants: Calls for Standardized Redressal System
Consumer Affairs Secretary Rohit Kumar Singh highlighted the substantial number of grievances directed at e-commerce players and expressed concern over their conduct towards consumers. He revealed that the sector, including major players like Flipkart and Amazon, contributed significantly to the total complaints received by the helpline.
Singh noted that the department engaged in multiple discussions with e-commerce companies, emphasizing the need for a standardized grievance redressal…